Last Updated: August 13th, 2025
These Terms of Service (“Terms”) govern your use of the website and services operated by F.D E-Commerce Solutions LTD, doing business as VAA Philippines (“we,” “our,” or “us”). By accessing our website, you agree to these Terms. If you do not agree, please discontinue use of the site.
1. Company Information
F.D E-Commerce Solutions LTD
Doing Business As: VAA Philippines
Address: Adaney Paz 46, Hadera, 3831005, Israel
Jurisdiction: State of Israel
2. Use of Our Website
Our website is open for public viewing without the need for registration or password access. You agree not to:
Copy, reproduce, distribute, or otherwise use any website content without our prior written consent.
Use the site for any unlawful, fraudulent, or harmful activity.
Interfere with or disrupt the operation of our website.
3. Description of Services
VAA Philippines connects trained Filipino Virtual Assistants with e-commerce sellers on platforms such as Amazon, Walmart, and Shopify. Our VAs assist with tasks including customer service, product listing, PPC campaign management, social media, and other e-commerce-related activities.
Specific rates, terms, and service details are provided during a sales call and in our written service agreement.
Our prices start at USD $6.50 per hour.
We reserve the right to change our general service offerings at any time.
4. Payment Terms & Refund Policy
All payment terms, fees, and billing schedules are detailed in the separate client contract.
Unless otherwise stated in that contract, we do not offer refunds.
5. Disclaimers
We are not responsible for the operation, policies, or availability of third-party platforms or tools, including but not limited to Amazon, Walmart, Shopify, or any other marketplace or software.
While we strive to provide high-quality services, we do not guarantee specific business results, as outcomes depend on factors outside our control.
6. Intellectual Property
All training materials, branding, and website content are protected by copyright and/or trademark laws.
You may not copy, reproduce, or use any of our intellectual property without our written permission.
7. Privacy
We handle personal data in accordance with our Privacy Policy, which is published separately on our website.
8. Dispute Resolution
For disputes with non-clients arising from the use of our website, jurisdiction will be exclusively in the courts of Tel Aviv, Israel.
For disputes with clients, the governing terms are set out in our signed service agreement.
9. Contact
If you have any questions about these Terms, you can contact us at:
Email: service@vaaphilippines.com
By continuing to use our website, you acknowledge that you have read, understood, and agree to these Terms of Service.
