Jean-Philippe Paquette
Hired an Amazon Expert
Amazon or Walmart seller? Schedule a call
Your Amazon Expert VA has successfully completed VAA’s month-long Amazon training course, gaining thorough knowledge of all the daily operational needs of an Amazon business and familiarity with Seller Central. Amazon Experts are trained to help you accelerate your business, by managing all Amazon-related tasks, including customer service, emails, feedback, reviews and refunds. They also handle a wide range of product listings and inventory management tasks, including creating and uploading of product listings, monitoring of daily lists, tracking inventory, product sourcing, handling of suppliers, and searching for new products.
Other tasks regularly managed by Amazon Experts include monitoring and research of competitors, and management of all necessary communications with Amazon regarding open cases.
Our Amazon Expert VAs are comprehensively trained in Amazon seller operations, so they are equipped to manage the daily technical and administrative tasks, leaving you free to focus on promoting and growing your business.
Benefits
Customer service
Product listings
Inventory tracking
Product sourcing
Competitor research
Handling refunds & open cases
Creating Chatbots using ManyChat
Ongoing training of new Amazon features & skills
WHAT OUR CUSTOMERS SAY
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FREQUENTLY ASKED QUESTIONS
Everything you need to know about our Amazon VA Experts
What exactly is an Amazon Expert at VAA?
An Amazon Expert at VAA is a Virtual Assistant who has completed our intensive, month‑long in-house training on Amazon Seller Central, product listings, inventory management, customer service, account health management, and more. They’re equipped to handle the day-to-day operations of your Amazon store. To learn more or schedule a consultation, reach out via our contact page.
How can a VAA Amazon Expert support my Amazon store?
Our Amazon Experts can optimize listings, manage inventory, handle customer and seller support cases, source products, monitor account health, and conduct competitor analysis. They free up your time so you can focus on scaling. Want to see how? Drop us a message or visit our LinkedIn for success stories.
Why choose a VAA Amazon Expert from the Philippines team?
Our experts undergo rigorous training and are part of our dedicated Amazon operations team in the Philippines. They offer cost-effective, 24/7 support aligned with global seller needs. Check out our Facebook page for client testimonials and proven results.
What makes your Amazon Experts different from freelancers?
Unlike freelancers, VAA Amazon Experts are fully vetted, trained in-house, and supported by our operational team. They follow tested SOPs and receive ongoing coaching, ensuring consistent quality and accountability. Interested? Let us know, and we’ll share case studies.
Can an Amazon Expert handle FBA and shipping issues?
Absolutely. Our experts are trained in FBA systems, shipment creation, stranded inventory resolution, reconciliation, and logistics troubleshooting. Facing FBA challenges? Leave your details, and one of our experts will reach out.
Will the VAA Amazon Expert improve my listing visibility?
Yes. Our experts optimize titles, bullet points, keywords, backend terms, and images to improve ranking and conversion. We also apply SEO best practices, using effective keywords for specified search volume in various marketplaces. Want to learn more? Send us a quick note.
Are your Amazon Experts experienced with PPC?
While PPC is handled by our specialist PPC team, your Amazon Expert will collaborate closely with them to ensure your listings and campaigns are aligned for better performance. Ready to streamline your team? Let’s talk!
How do I communicate with my Amazon Expert?
You’ll communicate directly via WhatsApp, Slack, email, or Zoom. Daily check‑ins and weekly task reports ensure alignment and smooth collaboration. Want to try it out? Let us know, and we’ll set up a pilot call.
Is there a setup charge for an Amazon Expert at VAA?
We offer flexible plans. There’s a one-time onboarding fee for account review and SOP setup. After that, it’s a straightforward monthly subscription. Curious about pricing? Fill out our contact form for a tailored quote.
Can the Amazon Expert assist with product sourcing?
Yes—sourcing is one of their core tasks. They research private label products, suppliers, compare pricing, manage communication, and track samples. Leave your info and we’ll share some sourcing success stories.
What about review and feedback management?
Our experts follow up on customer feedback, resolve issues promptly, and use Amazon-approved tools to request reviews, helping strengthen your store’s reputation. Want to learn how? Schedule a free consult.
How fast can I start working with a VAA Amazon Expert?
Once you complete our short intake form, we typically match you with an expert within 3–5 business days. Onboarding begins quickly, and your expert can be supporting your store in under a week.
Can I scale my team if I need more than one Amazon Expert?
Absolutely. You can add additional Amazon Experts or bring in support from our PPC, social media, executive assistant, or creative departments as your business grows. Want to build a custom team? Let’s chat.
How can I get started with a VAA Amazon Expert today?
Visit our Amazon Expert page or head to our Facebook or LinkedIn profiles and fill out the inquiry form. We’ll reach out quickly to set up a call and start building your custom support strategy.
STILL HAVE QUESTIONS?
Our team is here to help you find the perfect Amazon VA solution for your
business growth.